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2022 Customer Satisfaction Survey
it is very important to the success of our company to have the most honest answers to the questions below. Target Steel believes that it is with customer feedback that we are able to provide the top service & products to our customer base.
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Indicates required field
Your Company Name
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Your Name & Title (You may choose to remain anonymous)
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On- Time Delivery
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
On-Time Delivery Comments
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Effectiveness & Responsiveness of Customer Service Representative
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
Customer Service Comments
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Responsiveness from Sales Staff
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
Responsiveness Comments
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Knowledge & Problem Solving Abilities of Sales Staff
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
Knowledge Comments
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Accuracy of Sales Staff
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
Accuracy Comments
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Technical Service Responsiveness
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
Tech Services Responsiveness Comments
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Handling of Claims
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very poor
Not Applicable
Claim Comments
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Quality of Products
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Not Applicable
Quality Comments
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Overall Performance
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Select One
5 - Excellent
4 - Above Average
3 - Average
2 - Poor
1 - Very Poor
Suggestions for Improvement
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Any Other Comments
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